CrowdVision looks forward to the Smart Airport Experience project at LCY
CrowdVision is an
integral part of the Smart Airport Experience project being launched at
London City Airport and announced by Living PlanIT today. Our
technology will help the airport to measure, analyse and improve
passenger flows, creating opportunities for innovation and delivering
faster journeys and improved passenger experience.
CrowdVision’s
unique passenger analytics capability provides airports with very
accurate measures of passenger volumes and dynamics in every corner of
the airport every minute of the day. Live dashboards and alerts
communicate data to operators, enabling rapid and effective responses to
crowding problems, and adjustments to staffing levels at security and
immigration checkpoints to align capacity with real demand. Passengers
can be empowered with live forecasts of wait times and journey times,
taking control of their own airport experience. And, over time, a
CrowdVision deployment provides airports with a rich passenger analytics
database – to evidence business cases for investment and SLA
negotiation, and to drive layout changes and operational process
improvement.
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